1. Introduction
Welcome to Smart Furniture. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Contact Number
- Delivery Address
- Billing Address
- Payment Details (processed securely through payment gateways)
- Order History
- Device and IP Address information
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send order updates and promotional offers
- Manage accounts and fraud prevention activities
- Comply with legal and regulatory obligations
4. Information Sharing
We do not sell your personal information.
Your information may be shared with trusted third parties, such as:
- Delivery partners
- Payment gateway providers
- Customer support services
Only essential information required for fulfillment will be shared.
5. Payment Security
All online transactions are encrypted using secure payment technology.
Smart Furniture does not store card numbers, PINs, or sensitive banking details.
6. Cookies
Our website uses cookies to:
- Enhance user experience
- Remember cart items
- Analyze website traffic
- Deliver personalized offers and recommendations
You can disable cookies in your browser settings if preferred.
7. Shipping Policy
We strive to deliver products safely and on time.
Delivery times may vary depending on:
- Product availability
- Delivery location
- Weather conditions
- Logistics partner schedules
Customers will receive order tracking details upon dispatch.
8. Returns & Refunds
If you receive a damaged or defective product, you may request a return or replacement.
Eligibility for returns includes:
- Damaged items
- Defects
- Wrong item delivered
Subject to our Return Policy terms.
9. Product Availability
Products and prices shown on the website are subject to change without notice.
Smart Furniture reserves the right to modify or discontinue products at any time.
10. Intellectual Property
All content on this website including:
- Images
- Logos
- Furniture Designs
- Texts
- Graphics
- Icons
- Website Layout
is owned by Smart Furniture and protected by intellectual property laws.
11. User Responsibilities
By using this website, you agree to:
- Provide accurate information
- Maintain account security
- Use the site responsibly
- Avoid unauthorized use or copying of content
12. Changes to This Policy
Smart Furniture reserves the right to update this policy at any time.
Changes will be effective immediately upon posting on the website.